Privacy Policy
Effective Date: March 16, 2026
ADA Audit Report ("we," "us," or "our") operates the website adaauditreport.com and provides website accessibility auditing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information You Provide
- Contact information: Email address provided when you purchase a report or are contacted by us.
- Payment information: Payment details are processed securely by Stripe. We do not store your credit card number, CVC, or full card details on our servers.
- Communications: Any information you provide when you contact us.
Information We Collect Automatically
- Website data: When we audit a website, we scan publicly accessible web pages to identify accessibility violations. This includes page URLs, HTML content, and page structure.
- Publicly available business information: Business name, website URL, and publicly listed contact information gathered from public directories and websites.
- Usage data: Standard web server logs including IP address, browser type, and pages visited on our website.
2. How We Use Your Information
- To perform website accessibility audits on publicly accessible web pages.
- To generate and deliver accessibility compliance reports.
- To process payments securely through Stripe.
- To send you notifications about accessibility issues found on your website.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Stripe: To process payments securely. Stripe's privacy policy governs their handling of your payment data.
- SendGrid (Twilio): To deliver email communications. SendGrid's privacy policy governs their handling of email delivery data.
- Legal compliance: When required by law, regulation, or legal process.
4. Data Security
We implement reasonable technical and organizational measures to protect your information. Payment processing is handled entirely by Stripe, a PCI DSS Level 1 certified payment processor. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
- Audit data: Website audit results are retained for the purpose of delivering purchased reports and improving our services.
- Purchase records: Payment records are retained as required for accounting and legal purposes.
- Email communications: We maintain records of email communications for CAN-SPAM compliance.
- Unsubscribe requests: Maintained indefinitely to ensure we honor your opt-out preferences.
6. Your Rights and Choices
- Unsubscribe: Every email includes an unsubscribe link. You can also unsubscribe at adaauditreport.com/unsubscribe.
- Access or deletion: You may request access to or deletion of your personal information by contacting us at the email address below.
- Correction: You may request correction of inaccurate personal information.
7. California Privacy Rights (CCPA)
If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, request deletion of your personal information, and opt out of the sale of your personal information. We do not sell personal information.
8. Cookies
Our website uses minimal or no cookies. We do not use third-party tracking or advertising cookies. Stripe may set cookies as part of the payment process, governed by their own cookie policy.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website and reports may contain links to third-party websites (e.g., WCAG documentation). We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
ADA Audit Report
Email: privacy@adaauditreport.com
Website: adaauditreport.com